Order Processing:
We process non-engraved in-stock orders same day when order received before 2:00 PM EST.

Orders of in stock items with engraving ship next day.

We accept Visa, Visa Debit, Mastercard, Mastercartd Debit (for E-Transfer please contact our office directly to arrange payment). 

Transit Time:
Order transit time 1 to 6 business days after order processing depending how close shipping address is located to Greater Toronto Area.  Delivery to the northern territories may take up to 10 business days.

Shipping Method:
The Space Pen® Canada Online Store ships using Expedited Canada Post.
Shipping cost is flat rated starting at $15.95. Free shipping is available on minimum order sizes which is calculated and displayed before the order is completed.

In order to prevent Pressurized Space Pen products and refills from premauture malfunction while in transit it is a mandatory requirement we ship in carton box packages only. This results in an incresed cost for us however ensures first class goods arrive at your door.
 
Order Update:
Once your order is processed for shipping, your online order status will update from pending to completed.
To obtain tracking number, click My Account and select Order History. 

Questions: 
If you have questions or concerns about our products we would be happy to assist you. Please call our Consumer Service Department at 905-753-2020 – Monday through Friday - between the hours of 9:00 AM and 5:00 PM EST.