Shipping and Delivery

Question & Answers: 
How long does it take to process and deliver my order?

Order Processing:  
We process non-engraved in-stock orders same day when order received before 2:00 PM EST.
Orders with engraving may require an extra day to complete. 

Transit Time:
Order delivers within 1 to 6 business days after order processing depending how close shipping address is located to Greater Toronto Area.  Delivery to the northern territories may take up to 10 business days.

Shipping Method:
The Space Pen® Canada Online Store ships using Expedited Canada Post.
Shipping cost is flat rated starting at $12.95. Free shipping is available on minimum order sizes which is calculated and displayed before you complete your order.  To protect Pressurized Space Pen products and refills from being compromised while in transit we ship in carton box packages only.
 
Order Update:
Once your order has been prepared for shipment your online order status will update from pending to completed.
To obtain tracking number, click My Account and select Order History. 

Questions: 
If you have questions, we would be happy to assist you. Please call our Consumer Service Department at 905-753-2020 – Monday through Friday - between the hours of 9:00 AM and 5:00 PM EST.